Is there a setup fee?
No. There are no setup fees on any of our plans.
How do we cancel our account?
If you ever come to a conclusion that DSpaceHub isn't the best platform for your needs, you can simply cancel your account by sending us an email. You will be eligible for refund for unused period. We will even help you migrate your backup.
What is the payment schedule?
Currently all plans require annual payment. You can also pay for multiple years which protects you from future price increase, if any.
We already have DSpace installed in our server. Can we migrate to DSpaceHub?
Absolutely! If the existing DSpace is of the latest version, we offer migration to DSpaceHub platform for free. Contact us for your specific requirements.
Do we need to buy a domain name?
No. For every new installation, we provide institution.dspacehub.com domain for free. However, you can use the existing domain (or subdomain) of your organization for your the DSpaceHub account.
What are your bandwidth limits?
For most purposes the bandwidth is unlimited. However, fair usage restrictions may apply.
Can we change my plan later on?
Absolutely! You can upgrade or downgrade your selected plan at any time without affecting the existing data or services.
Do you offer any discounted plans?
Yes, we offer promotional discount from time to time. Do sign up our newsletter so that we can keep you posted on such offers.